Client Experience Questionnaire Name * First Name Last Name Email * Which of the following best describes the scope of your project? New Construction Small-Scale Renovation (1-2 Areas) Large-Scale Renovation (3+ Areas) Small-Scale Refresh (Some New Furnishings, 1-2 Areas) Large-Scale Refresh (All New Furnishings, 3+ Areas) What's something that you wish you knew about the design process before your project began? Please rate each of the following statements. The designer displayed a strong attention to the details of my project. Strongly Disagree Disagree Neutral Agree Strongly Agree There was clear and thorough communication for the entirety of my project. Strongly Disagree Disagree Neutral Agree Strongly Agree My project was completed within the expected timeline proposed by the designer. Strongly Disagree Disagree Neutral Agree Strongly Agree My project was completed within the expected budget proposed by the designer. Strongly Disagree Disagree Neutral Agree Strongly Agree The designer was very knowledgeable about the construction process, and was able to answer my questions and concerns. Strongly Disagree Disagree Neutral Agree Strongly Agree The designer was very knowledgeable about the proposed furnishings, and was able to answer my questions and concerns. Strongly Disagree Disagree Neutral Agree Strongly Agree I am pleased with the final outcome of my project. Strongly Disagree Disagree Neutral Agree Strongly Agree What was the highlight of your project, and working with Lauren Clark and Freewill Designs? How likely are you to hire Lauren Clark and Freewill Designs for your next project? Unlikely Likely Highly Likely How likely are you to recommend Lauren Clark and Freewill Designs to your friends or family? Unlikely Likely Highly Likely Is there any feedback or suggestions you would like to provide to improve the services offered by Lauren Clark and Freewill Designs? I consent for my responses to be used anonymously in marketing material by Lauren Clark and Freewill Designs. Thank you for your business and continued support!